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Service Manager – Voids Service
Brief Job Overview
We are seeking an experienced and results-driven Service Manager to join the Voids Service at Southwark Council on a 3-month locum contract. In this role, you will oversee the […]
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View JobService Manager – Voids Service
Brief Job Overview
We are seeking an experienced and results-driven Service Manager to join the Voids Service at Southwark Council on a 3-month locum contract. In this role, you will oversee the delivery of void property works, ensuring efficiency, quality, and compliance across a range of housing projects. You will manage both internal operatives and external contractors, ensuring all works are completed safely, on budget, and within agreed timeframes.
Key Responsibilities
- Manage and coordinate void property works across designated geographical areas, ensuring timely completion and adherence to quality standards.
- Lead, supervise, and support internal teams and external contractors to deliver effective and efficient maintenance and repair services.
- Oversee the management of budgets, ensuring all works are delivered within financial constraints and aligned with council objectives.
- Monitor contractor performance, ensuring compliance with contractual obligations, health and safety regulations, and service level agreements.
- Conduct site inspections and ensure that all works meet statutory and safety requirements.
- Develop and maintain strong working relationships with contractors, suppliers, and internal stakeholders.
- Prepare reports, analyse performance data, and contribute to service improvement initiatives.
- Ensure high standards of customer service and communication throughout all stages of void property management.
About You
You are a proactive and organised service manager with a proven background in property maintenance, housing, or construction management. You bring strong leadership and budget management skills and have experience managing both internal operatives and external contractors. You’re a confident communicator, able to balance competing demands while ensuring safe, cost-effective, and timely delivery of works.
Requirements
- Significant experience managing voids, repairs, or maintenance services within a local authority or housing organisation.
- Proven track record in managing both external contractors and internal operational teams.
- Strong understanding of health and safety, compliance, and building regulations.
- Experience in managing budgets, analysing performance, and delivering services to agreed timescales and standards.
- Excellent communication, organisational, and problem-solving skills.
- Ability to work collaboratively across departments and with external partners.
Contract & Salary
- Job Type: Locum
- Location: Southwark Council
- Service Area: Voids Service
- Contract Length: 3 months
- Salary: Negotiable, dependent on experience
- Working Hours: Full-time
How to Apply
If you are an experienced Service Manager with a strong background in property and contractor management, and you’re ready to take on an important role within Southwark Council’s Voids Service, we’d love to hear from you.
Please apply using the form on the page.